by naturalhabits | Feb 26, 2021 | Communication
A Great story and a perfect representation of the overdue renaissance in customer relationships. For so long, many large corporations have been laser-focused on “getting” and not nearly enough on “keeping”. I have worked with a great many...
by naturalhabits | Feb 4, 2021 | Technology
We just cut $400,000 a year in operating expense for a client. With multiple locations across the US, telecom is a large expense for them, with both land based phone and data lines, and multiple wireless devices for their work-at-home fleet. Our objective was to...
by naturalhabits | Feb 4, 2021 | Communication
At Natural Habits, we often talk about the power of small things: gestures, comments, or actions which can make an impact. We saw another example of this yesterday at the poultry counter in our local supermarket. A “please”, a “thank you” and a smile from Linda...
by naturalhabits | Sep 10, 2020 | Communication
We were recently asked to give feedback on an email that had been drafted, before being sent. The opening paragraph was confrontational and accusatory, while the remaining paragraphs contained information supporting the sender’s position. This is a good example of...
by naturalhabits | Sep 4, 2020 | Communication
Want to make a connection? Think about how the other person might best receive your message. Realize also that messaging that contains emotions, gestures, or non-verbal language that can enhance their understanding and foster a meaningful human connection, leading to...
