Telecom Optimization Consultants - Telecom Management and Optimization

Our Story

Natural Habits, LLC was founded in Texas, USA in 2017, as a combination of a long standing telecommunications consulting company with a coaching consultancy focusing on effective communications. Since then we have focused on two elements of communication:

The “how” of communications by continuing our pursuit of communication technology excellence for businesses,

The “what” of communication by providing coaching to individuals in all walks of life on how to achieve synergy and connection with others through our communication strategies.

We believe that Connection is Everything and that the connections we foster, through our digital as well as our in-person communication drive our overall success. We work with companies to utilize their communications technology ecosystem in the best way possible to facilitate connectivity with employees, customers and the broader community to achieve the best results possible, while boosting profits and reducing cost.
With over 35 years of successful experience in the telecommunications industry engaged in sales, management, technical support and coaching, we have:
  • Saved clients millions of dollars by identifying errors and waste in their communication technology billing
  • Supported companies going through mergers by integrating their services without outages or gaps
  • Created opportunities to avoid termination penalties and duplicate costs for companies facing an M&A event
  • Helped organizations exit non-beneficial vendor relationships without early termination penalties
  • Guided enterprises through updating of their data networks to more effective technologies
  • Managed large scale conversions of traditional phone systems to VoIP
  • Provided strategic support to companies who are seeking to refine, redesign and modernize their communications technology ecosystems
  • Coached internal departments on management of existing telecommunications vendor relationships
  • Implemented tight mobility consumption and management processes to reduce waste while maintaining tight cost controls
  • Deep experience in hospitality, retail, NFP and airline services industry verticals
  • Earned a reputation for integrity and thoroughness in our dealings with our clients
  • Average client engagement duration is 10 years
Telecom Optimization Consultants - Telecom Management and Optimization

Representative Successes

We focus on measurable outcomes. Here are some of the results we’ve provided:

$360K annual savings by reconfiguring mobile plans which expanded data availability fivefold while reducing cost – without changing suppliers

38% total spend reduction through creation of a real-time telecom inventory

35% cost reduction in critical service contracts through expert renegotiation

$200K refund secured via detailed audit uncovering supplier overbilling

Rescued a client from a restrictive 10-year contract which was at higher-than- market rates at execution

Converted a nationwide enterprise client to a new hosted VoIP platform with zero downtime, saving 28% per month over the previous hosted VoIP provider

$1M in avoided spend by initiating a strategic process change that permanently lowered telecom service costs

Leadership Team

Linda Barnes

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David Mackenzie

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Client Feedback:

“I had the pleasure to work with Linda with the transitioning of our telecommunications at the Club. Her dedication to provide the best service combined with her professionalism, knowledge and experience were clear at every stage of our project. Planning, budgeting, implementation, as well as follow through and accounting. It is rare to work with people that bring us so much confidence in having the right person for the job. Linda has been for years and continues to be our “Go To” person, and I wholeheartedly recommend her for any telecommunications needs.”  SV, California

“Linda is highly professional and thorough. She has great knowledge of the telecom world and provided great value for Centex Corporation. I look forward to being able to work with her again.”  MB, Georgia

“Linda has a great understanding of what it takes to operate a successful business. I would consider her one of the top business women in her field today. Her clear visions, responsiveness, drive, follow through, and the ability to see the whole picture, will bring success to not only her business but yours. I can’t say enough good things about her business sense. It’s just incredible!” CF, Texas

“Linda is an intelligent, strategic, and straightforward leader who knows how to achieve results with honesty, integrity and character. I worked with Linda on multiple occasions during my previous tenure at CHR Solutions and have always been impressed with her professionalism in building and maintaining relationships with the business leaders from various clients. Linda brings a wealth of knowledge and expertise to the table and manages to combine that with people skills that rival anyone I’ve ever met. Based on Linda’s excellent track record for success, I can honestly say that I would work with her time and time again and have been thrilled to engage her company’s services while in my current role.”  AW, Texas

“Linda is a hard-working consultant that has tremendous wireless knowledge and experience. Her creative mind mixed with the fundamental foundation of wireless resulted in excellent deliverables and further-on pursuits. Linda is a real joy and value-added asset!”  BP, Ohio

“Linda has always been a person of High Integrity and Reliability, with a great ability to devise solutions not usually obvious to client challenges. We first met in the mid-1990’s when she actually was just on the short end of a winning proposal, through no fault of her, or her company’s, ability to provide the service. Since then we have worked together on a number of projects, and client’s always value her dependability and the value she brings to them.”  DC, Texas

“Linda has always been a true professional when I have had the opportunity to work with her or her company. Her willingness to provide the best solution, pricing, and her win/win attitude has always made her and her company stand out in a very positive way.”  DO, Texas

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