Contract auto renewal trap

Apr 13, 2026

Working with an experienced telecom consultant can ensure proper services and contracts to serve your business completely – without over-payment or early termination penalties.

Proper Telecom Planning Strategy - Telecom Strategy Consultants

A provider’s customer didn’t investigate potential updates/technology upgrade options for their internet circuits and their contract auto-renewed at five-year-old rates. When we discovered this, we approached the provider to address and were forced to retain the provider although we upgraded the service and were unable to negotiate the pricing.

We spent that time reviewing the business requirements and exploring better pricing and options and ultimately changed providers for a more favorable service set.

 

 

 

*To honor our client agreements, we are unable to disclose client names or share additional project details.

Telecom Optimization Consultants - Linda Barnes and David Mackenzie

Telecom Consultants: Linda Barnes and David Mackenzie.

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We are a fee for service consultancy.  We do not take commissions from vendors or suppliers, and we do not take a percentage of the savings we identify within your organization.