Telecom Technology Blog
Finding Billing Errors – Sadly, It’s on You
We’d like to think in this day of everything-is-automated, that billing errors would be rare, right? Nope. Everyone has billing errors. In the telecom world, it’s been estimated that as many as 60% of all telecom bills have errors. And spoiler alert: they’re not in...
Manage Mobility to Save Costs
Managing a mobility program in house can be like herding cats. Stolen/lost/unused devices. Ill-fitting carrier plans. Fraudulent or overuse of data. International calls. All these things can erode your profits and increase overhead. Our clients tend to pay 50% of what...
A Case Study in Savings
We just cut $400,000 a year in operating expense for a client. With multiple locations across the US, telecom is a large expense for them, with both land based phone and data lines, and multiple wireless devices for their work-at-home fleet. Our objective was to...
Critical Time to Manage Costs
Critical Time to Manage Costs by Eliminating Waste We are all experiencing unprecedented economic challenges in our business now. In a time of falling revenues, managing operating costs is more critical than ever. One of the most oft-overlooked yet simple places to...
Copper Lines Are Going Away
Copper is the X.25 of the voice world. (Remember X.25? Shudder) POTS, PRI and other connection types are going away. Not only can you not order new services on copper, you also will have a really sticky time getting support from the carriers, beginning…well, now....
Pro tip #3 Links in Unsolicited Emails – a Red Flag
Links in unsolicited emails are a red flag. In our current remote-working environment, email has become more important than ever. My own inbox has become increasingly the target of all kinds of “marketing” emails; people trying to sell me things I’m not sure I need,...
Pacific Telecommunications Conference
Great learning experience at the Pacific Telecommunications Council Conference in Hawaii https://www.youtube.com/watch?v=Z5U4MLWR6-Y