Telecom and Consulting Blog

Want to make a connection? Think about how the other person might best receive your message. Realize also that messaging that contains emotions, gestures, or non-verbal language that can enhance their understanding and foster a meaningful human connection, leading to...

The truly great salespeople I know, really make a connection with their audience. It's what sets them apart. What do you think?

https://www.youtube.com/watch?v=eKwrhOhqcr4

The hospitality industry has been devastated by the COVID-19 pandemic with trading restrictions, forced closures, and just not enough people coming through the door to sustain a business. We have no doubt this will change at some point and when it does, there will be...

We live in a time, brought about by the COVID-19 pandemic, unseen by most of us in our lifetimes. Very few of us remember World War 2, some of us remember the Vietnam War, more remember 911 and we can remember various forms of financial crashes like the GFC but I...

The invitation came following our presentation to an audience hosted by the Dallas Business Journal in July.  “You are welcome to come and have a look at our showroom and offices”, said John Moyer, Vice President, Strategic Accounts. After touring British Columbia,...

Lunch time rush hour (or maybe 2 hours); those hunger feelings are just reaching up and tapping you on the should saying “hey, remember me?” People from all walks of life and work environments have streamed out into the common areas of the office tower in search of...

Recently, David and I had a terrific meeting with a prospective client. We talked about the fact that Natural Habits has its origins in a desire to see salespeople engage more effectively with clients and prospects. He rolled his eyes. He explained that he is...

When David and I first conceived the idea of Natural Habits, we were having a spirited discussion about the sales process overall. His perspective was from the seller side, and me, since my most recent experience is that of a professional buyer, from that side. This...

My friend Dougie runs a coffee bar near my office, in an area surrounded by other coffee shops and cafes. He faces very stiff competition, yet his establishment is always busy. People even have to queue to get their morning order and he only sells coffee and hot...

Many successful people believe that the power of small things contributes to their success. In our interactions with others, whether in our personal or professional lives, it’s the small things that tend to show who we are. What we do and what we say speak to our...